Business

Quality policy

Our vision is competitive work and excellent business results, while adhering to the principles of »Lean Organization« and operating through the »SFM (Shop Floor Management - Monitoring and Controlling Goals) system« and continuously meeting the expectations of customers, employees, owners, and the environment.

We strive to acquire new customers, develop new products, reduce operating costs, adapt to the demands and expectations of the market, while respecting legal and other requirements related to the environmental aspects of TBP, occupational safety and health, and fulfilling information security requirements.

Our goal is to increase productivity, continuously improve quality, environmental management and occupational health and safety performance, prevent pollution through controlled consumption and the use of natural resources, ensure safe and healthy working conditions to prevent work-related injuries and health impairments, eliminate hazards and reduce the risk to occupational health and safety, consult with workers, involve workers and workers’ representatives, and improve information security.

The quality system of TBP is aligned with the quality standard SIST EN ISO 9001, the environmental management system SIST EN ISO 14001 and the occupational safety and health management system SIST ISO 45001, the automotive industry standard IATF 16949, and the information security management system TISAX.

Quality management represents an interdisciplinary process that systematically links processes in addressing the risks and opportunities to achieve the expected results of the quality management system, such as the compliance of products/services with customer requirements and legislation/regulations, and increasing customer satisfaction.

The key to business success lies in identifying the causes and actions to address risks and opportunities, as well as in continuous improvements.

Quality certificates

Quality system = Improvements = Business system

Our policy is to conduct our entire business in a fair and ethical manner. We take a zero-tolerance approach to bribery and corruption. Our commitment is to conduct all of our business affairs professionally, fairly, and honestly.

At TBP, we understand quality as a function of leadership at all levels – our goal is comprehensive quality management:

1. Each employee is responsible for their work in accordance with the Quality Code of Conduct;
2. The true measure of the quality of our product is the satisfaction of our customers, employees, owners and the environment;
3. Every employee must comply with standards and regulations regarding environmental protection;
4. The process of continuous improvement is an integral part of every activity in the company;
5. Our goal is the highest level of quality at minimal cost;
6. Quality control is the responsibility of all employees;
7. The company's strategy is flawless work and adherence to the principles of »Lean Organization«;
8. The quality policy is accessible to the interested public;
9. The quality policy is formulated and controlled by the company’s director and is uniform for the entire company;
10. The quality policy is aligned with the company's policies and takes into account concerns regarding quality, the environment, occupational health and safety, and information security.

The management of the company ensures the conditions for the successful implementation of the quality policy.

Lenart, on October 26, 2023, TBP d.d. Management.

Danilo ROJKO
Managing Director

Information security policies